# FlexPBX System Status Report
**Generated:** 2025-10-13

##  Media System - READY

### Media Upload Interface
**URL:** https://flexpbx.devinecreations.net/admin/media-manager.html

**Features:**
- Drag & drop file upload
- Audio preview with playback controls
- Support for WAV, MP3, GSM formats
- Organized by type (Sounds, MOH, Recordings)
- File management (upload, preview, delete)

**API Endpoint:** `/api/media-upload.php`

### Directory Structure
```
/home/flexpbxuser/public_html/
├── media/
│   ├── sounds/          # IVR greetings & system sounds
│   │   └── system/      # 6 system notification files
│   ├── moh/             # Music on Hold
│   └── recordings/      # Call recordings
└── uploads/
    └── media/           # Upload staging area
```

##  Test Extension - CONFIGURED

### Extension 2001 (Primary Test Line)
```
Extension: 2001
Username: techsupport1
Password: Support2001!
Server: flexpbx.devinecreations.net
Port: 5070
Domain: flexpbx.devinecreations.net
```

**Purpose:** Senior Tech Support
**Features:**
- Queue member: tech-support
- Voicemail enabled
- Screen sharing, remote access, escalation
- Skills: hardware, software, network

##  IVR & MOH System - CONFIGURED

### IVR Main Menu (Extension 101)
**Options:**
- 1 = Sales Queue
- 2 = Tech Support Queue
- 3 = Billing
- 4 = Direct to 2001
- 7 = Accessibility Support
- 0 = Operator

**Required Files (upload via Media Manager):**
- main-greeting.wav
- sales-greeting.wav
- support-greeting.wav
- accessibility-greeting.wav

### Music on Hold Classes
- **corporate** - Sales queue
- **ambient** - Tech support queue

##  Callcentric Integration - CONFIGURED

**Trunk:** CallCentric Primary
**Server:** sip.callcentric.com:5060
**Auth User:** raywonder
**Codecs:** G.722, ulaw, alaw, g729
**DTMF:** RFC2833

**Outbound Dialing:**
- 9 + 10-digit = US/Canada
- 9 + 011 + number = International
- 911 = Emergency

##  Testing Instructions

### 1. Register SIP Client
Use Extension 2001 credentials with any SIP client (Zoiper, Linphone, etc.)

### 2. Upload Media Files
1. Go to: https://flexpbx.devinecreations.net/admin/media-manager.html
2. Upload IVR greetings and MOH files
3. Preview uploaded files with built-in player

### 3. Test Internal Calls
- Dial 101 = IVR menu
- Dial 1001-1009 = Sales team
- Dial 2002-2003 = Other support agents
- Dial 8000-8003 = Conference rooms

### 4. Test Outbound via Callcentric
From extension 2001, dial:
- 9-YOUR_MOBILE_NUMBER

### 5. Test Inbound
Call your Callcentric DID from outside -> Should reach IVR

### 6. Test Special Codes
- *97 = Voicemail
- 9196 = Echo test
- *78/*79 = DND on/off

##  System URLs

| Service | URL |
|---------|-----|
| Media Manager | https://flexpbx.devinecreations.net/admin/media-manager.html |
| Admin Panel | https://flexpbx.devinecreations.net/admin/ |
| Extensions Manager | https://flexpbx.devinecreations.net/admin/admin-extensions-management.html |
| Trunks Manager | https://flexpbx.devinecreations.net/admin/admin-trunks-management.html |
| Google Voice Config | https://flexpbx.devinecreations.net/admin/admin-google-voice.html |
| API Status | https://flexpbx.devinecreations.net/api/status |

##  Completed Setup

- [x] Media directory structure created
- [x] Media upload interface with preview
- [x] Audio playback controls
- [x] File management API
- [x] IVR system configured
- [x] MOH system configured
- [x] Test extension (2001) ready
- [x] Callcentric trunk configured
- [x] Domain updated to flexpbx.devinecreations.net
- [x] Permissions set correctly

##  Next Steps

1. Upload IVR greeting files via Media Manager
2. Upload MOH audio files
3. Register extension 2001 on SIP client
4. Test call flows
5. Verify Callcentric trunk registration

##  Documentation

- **Full Testing Guide:** `/TESTING-GUIDE.md`
- **Media Documentation:** `/media/README.md`

**Status:**  READY FOR TESTING